By Jonamay Lambert, Selma Myers, Robie Grant, Suzanne Bay, Eileen Klockars
This choice of actions, self-assessments, and routines is principally precious as a source to introduce the problem of clash and its solution as part of workshops on administration, management, verbal exchange, negotiation and variety.
The booklet is totally reproducible and flexibly equipped in sections. half One comprises twenty-five interactive staff studying actions to discover clash and supply perform in talents that support to unravel it. half contains twenty-five individualized routines and exams which are excellent for pre-work sooner than crew education periods, or they are often dispensed to individuals for his or her personal self-development. the entire actions and exams are reproducible and comprise player fabrics and notes for the teacher
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Extra resources for 50 Activities for Conflict Resolution
Ask them to think about which approach is most comfortable for them. Then discuss what approaches they saw from other participants during the earlier role play. They should also discuss what they think might have been done differently. 17 50 Activities for Conflict Resolution 6. Reconvene and lead the discussion by asking the group the following questions: • Were the natural approaches used in the small groups evident, in relation to the approaches that we discussed? • Did this activity help you determine your own natural approach?
Sometimes d. Yes 2. Do you listen for the feelings behind facts when someone is speaking? a. Almost always d. Almost never b. Most of the time e. Don’t know/unaware c. Not as much as I should 3. Do you generally talk more than listen in an interchange with someone else? a. No c. Usually e. Don’t know/unaware b. Sometimes d. Yes 4. When you are puzzled or annoyed by what someone says, do you try to get the question straightened out immediately, either in your own mind or by interrupting the speaker?
While we can choose our words, often our nonverbal behavior is largely unconscious. In any situation we need to be aware that we are sending nonverbal messages, but in conflict situations we must be even more diligent because our feelings and attitudes influence the nonverbal messages we send and receive. Note: Interpretation of body language varies around the world. This activity focuses on a Western view. TRAINER’S NOTES: Make enough copies of the following instruction slips, cut to a convenient size.
50 Activities for Conflict Resolution by Jonamay Lambert, Selma Myers, Robie Grant, Suzanne Bay, Eileen Klockars